![]() ![]() ![]() Microsoft and/or Apple certification preferred. Must be possess knowledge of commonly used applications including but not limited to Microsoft Office, Microsoft Outlook, and Internet Explorer.Must possess extensive knowledge of Apple software and hardware.Must possess extensive knowledge of Microsoft Windows operating system and PC hardware.Ability to viewing computer monitor for extended periods, use keyboard, telephone, and support software.Minimum of an associate’s degree and two years of related experience or an equivalent combination of education and experience.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All job requirements listed indicate the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Contributes to the overall success of Technology Services by performing other essential duties and responsibilities as assigned by the AVP of Technology Services.Maintains competency and professional currency through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses.Supervises student workers in the department by assigning jobs and reviewing completed assignments.Uses software to automate management of computers and devices.Assists faculty, staff, and students in use and setup of computers. Works efficiently to complete work orders in a timely manner.Experience working with JAMF for managing Apple devices and working knowledge of Apple software and hardware.Maintains staff computers including imaging and installing new computers and peripherals, re-allocating and re-imaging old computers, installing applications, troubleshooting hardware, operating systems, applications, and printing issues. ![]() Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. This job description is not to be construed as an exhaustive statement of duties or responsibility requirements. Maintains computer and software inventory. This includes but it is not limited to Windows and Apple devices. Provides primary support for all user computers and peripherals on campus. ![]()
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